Privacy Policy
How Book & Flow handles your personal data.
What we collect
When you make a booking we collect your name, email, phone number, party size, and any notes you choose to share. Payment details are handled by our payment processor (Stripe) — we never see or store your card number.
How we use it
We use your information only to manage your booking, send you confirmations and reminders, and meet our legal record-keeping obligations.
Who we share it with
We share only what's necessary with our payment processor (Stripe) and our hosting/email providers. We don't sell your data and we don't send marketing without your consent.
How long we keep it
Booking records are retained for up to 7 years for tax and insurance purposes, then deleted.
Your rights
You can request a copy of the data we hold about you, ask for corrections, or request deletion by emailing us via the contact page.